UBI's poor services irk customers
Source: The Sangai Express
Ukhrul, July 14 2016:
Banking services of UBI Ukhrul Branch has been not functioning for over a week due to poor internet connection, reports Mungchan Zimik.
While the Manager of UBI blamed BSNL network for the weak internet connection, any alternative arrangement has not been initiated despite numerous complaints.
Dearson of Halang village who is a customer of UBI Ukhrul Branch spoke to this correspondent about the inconveniences and said that he has been waiting for 5 days so that he could withdraw money.
The bank would shut after 12 noon on the excuse that internet service is not available.
Due to the complaints, Ukhrul police and leaders of Tangkhul social organizations looked into the matter and was subsequently learned that cable service provider MUKANT has been stringing cable wire beneath the earth and the machines used for digging earth have damaged the BSNL wire.
No positive step has been taken up till date and irate.
Demanding the authority concerned to look into the matter, customers said they could have to closed down their UBI accounts and open new ones in other banks.