Many patients in need benefited from 24x7 hospitalization helpline number
Source: IT News
Imphal, August 13 2020:
A statement from the Department of Health & Family Welfare, Government of Manipur, said that after the opening of the 24x7 Hospitalization Helpline No 1800�103�2015 o cater to emergency patients who are refused admission in any hospital in Manipur, around 5 hospital-related calls have been received.
It is just three days that the helpline number started receiving calls from hospital attendee by the State Health Agency (SHA), Manipur.
The statement by Haulianlal Guite, IAS, CEO, State Health Agency & Addl Secretary Government of Manipur, said that the helpline has become a life saver for many needy patients.
"In the past 3 days, around 85 hospital-related calls have been received, and all of them have been satisfactorily attended to by the SHA Team", the statement said and added that 10 are notable cases.
According to the statement, On August, 7 10 pm, someone from Thanga had difficulty breathing, and called up the helpline number to see if Shija will admit him.
SHA Team quickly got in touch with Shija, and he was admitted to emergency ward, then shifted to ICU.
As he is a PMJAY beneficiary too, he will get free treatment.
On 8th August, c.4 am, a husband from Lilong called to say his pregnant wife was bleeding profusely, and requested speedy admission.
SHA Team got in touch with JNIMS, and they were admitted without any problem.
Also on the same day at around 7:40 am, a patient from Nambol who had stroke a few days earlier, called to report that JNIMS is denying subsequent treatment.SHA Team then connected with JNIMS, and he was successfully admitted without any problem.
Again on Aug 8 morning around 8:10 am, a person from Kakching called that his baby was having high fever, and wanted admission in Mothercare hospital.
SHA Team then contacted the hospital, and the baby was admitted without any problem.
On the evening, of the same day at around 6:35 pm, a patient from Thoubal was brought to RIMS in unconscious state with suspected BP stroke.
The patient was advised for CT scan but because RIMS CT scan is closed (as operator suffered from COVID-19 and is under isolation), the patient called our call centre number for the problem.
After several attempts, the SHA Team could finally get the CT Scan facilitated for the patient at Shija Hospital.
Around.
8:40 pm, of the same day the husband of a pregnant lady from Thoubal called to say they were denied treatment, and that they were on the way to RIMS.
SHA Team then got in touch with RIMS authorities, and after some initial issue, the treatment started without any problem.
The statement added that another patient from Thoubal called on at around 8 pm, August 5 saying doctors were not available in technical ward of JNIMS hospital and that she was left unattended.
SHA team then reached out to JNIMS, where the pregnant patient was advised to be immediately admitted to thd gynae ward as doctors were available there.
Later, patient was found to be COVID-19 positive, and was shifted to the isolation ward for further treatment.
On August 9 at around 2:00 pm, a regular dialysis patient at RIMS could not get his routine treatment done, so he reached out to our number for getting admission.
The SHA Team then acted swiftly and got an appointment for him at JNIMS.
Again on the same day at around 5 pm, a patient from Kakching who consumed poison, could not be reached by his family.
After much frantic search, the SHA Team could finally locate him, and he was given proper treatment at RIMS.
At around 10:40 am of the same day a patient from Churachandpur missed her earlier chemotherapy session scheduled at RIMS, which could not be continued due to rising number of Covid-19 positive cases among RIMS workers, so that the patient was denied.
SHA Team was therefore duly contacted, which then successfully booked a chemo session for 14th August.
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