Token Kiosk Machine installed at RIMS Hospital
Source: The Sangai Express
Imphal, April 10 2025:
In a significant step towards improving patient convenience and operational efficiency, the Regional Institute of Medical Sciences (RIMS), Imphal successfully installed a Token Kiosk 2 Machine at General OPD Block of RIMS Hospital, today.
As per a press release, the new designated Token Kiosk 2 has been strategically placed to streamline the patient registration process and reduce Waiting times.
The initiative is part of RIMS Hospital's ongoing commitment to digitalization and patient-friendly services.
With the increasing number of outpatients visiting the hospital daily, the additional kiosk is expected to significantly ease congestion during peak hours, particularly at the registration counters.
In this connection, Professor N Sanjib Singh, Medical Superintendent of RIMS Hospital, also shared his thoughts, stating "With the introduction of the new Token Kiosk Machine, we are witnessing a positive shift in how patients navigate the OPD system.
This user-friendly digital solution ensures better crowd management and enhances the overall hospital experience.
We remain committed to upgrading our systems to match the growing healthcare needs of our community" .
Notably, the Token Kiosk Machines are designed to allow patients to generate OPD (Out-Patient Department) registration tokens quickly without manual intervention, thereby minimizing delays and promoting a smoother workflow in the hospital.
Hospital staff have been trained to assist first-time users of the machine, and user-friendly instructions are displayed' prominently to guide patients through the process.