Refund demanded
Source: The Sangai Express

Imphal, October 31 2026: The District Consumer Disputes Redressal Commission, Imphal, has directed M/S WAIAGRIM (Waikhom Agri Machinery), located at Andro Parking, Imphal East, to refund Rs 12,70,000 collected from a cultivator of Wabagai Mayai Leikai, Kakching, for the purchase of agricultural machinery, along with compensation and litigation expenses, for deficiency in service and unfair trade practices.

The order was passed on September 28, 2026 .

According to the Commission, Sapam Tamphajao (58) of Wabagai Mayai Leikai had booked one Sonalika Tractor 4WD 50 HP and one Sarachi Power Tiller from M/S WAIAGRIM and deposited Rs 12,70,000 on February 4, 2026 .

The dealer had assured the complainant that the tractor and power tiller would be delivered within 25 days.

However, despite the expiry of the stipulated period, the dealer failed to deliver the machinery.

The complainant subsequently demanded either delivery of the machinery or a refund of the amount paid.

However, the dealer neither refunded the money nor delivered the machinery.

In view of the circumstances, the Commission directed the dealer to refund the principal amount of Rs 12,70,000 paid by the complainant for the purchase of the tractor and power tiller, along with interest at the rate of 9 per cent per annum, calculated from the date of payment.

The Commission also directed the dealer to pay Rs 50,000 to the complainant as compensation for deficiency in service and unfair trade practices, along with another Rs 20,000 towards litigation expenses.

The Commission stated that the amount must be paid within 45 days from the date of the order.

It further stated that failure to comply with the directions would attract additional interest at the rate of 12 per cent per annum on the amount payable under the order.

Comment