CM to directly deal public complaints
Source: Chronicle News Service / DIPR
Imphal, October 12 2021:
Chief minister N Biren on Tuesday launched a new initiative "CM Da Haisi" at his Secretariat office.
"CM Da Haisi' is a platform for the people of Manipur to di rectly share their problems and suggestions with the chief minister.
Under the initiative, every citizen of the state can directly connect with CM through the helpline number 9534795347 and share their grievances for speedy redressal.
Speaking on the occasion, N Biren explained that the platform had been launched to make up for the difficulties faced in door-to-door delivery of services under different welfare schemes, due to COVID-19 pandemic, "As government's initiatives like Meeyamgi Numit, Hill Leaders' Day, Go to Hills and Go to Village mission could not be held frequently during this pandemic hour, the new platform had been introduced with a motto to facilitate contact between government and people at grassroots level," he added.
The initiative would also encourage people's participation in the governance and development of the state.
The CM continued that a dedicated team had been set up to work in mission-mode daily from 8 am to 8 pm and record the caller's grievances.
The team would initiate the work of redressing the grievances received, by contacting departments concerned for early resolution.
He further stated that the platform aims to reach out and engage with at least 50 percent households of Manipur in the next two to three months.
CM Biren also maintained that the state government, since its formation, had taken up various people-oriented schemes and-development works and had found it effective in bringing emotional integration and attachment among different communities of the state.
Various initiatives taken up by the government had been helpful in ensuring the benefits of certain welfare schemes reach its targeted beneficiaries and facilitate in uplifting their living conditions, he added.
Agriculture minister Oinam Lukhoi, deputy speaker Kongkham Robindro, Manipur Building & Other Construction Workers' Welfare Board chairman Heikham Dingo and Moirang MLA P Sharatchandra were among the notable attendees of the programme.
According to an informed source, the CM directly received the first 3 calls on the aforementioned number within minutes of the launch event.