Biswajit launches toll free number to air grievances for RD&PR schemes
Source: The Sangai Express / DIPR
Imphal, July 18 2019:
Rural Development and Panchayati Raj Minister Thongam Biswajit Singh launched a toll free number, 1800-345-3872, to help callers air any grievances or complaints regarding implementation of schemes under the Department today.
The toll free number was launched during a one day awareness on "Roles and responsibilities of Gram Rozgar Sahayak (GRS) & Other Technical Staff on implementation of the MGNREGS" at the Panchayat Bhawan, Porompat, Manipur.
Addressing the gathering, Minister Biswajit said that callers can use the toll free number to air their grievances or problems, so that proper action may be initiated.
He asked the authorities concerned, including the District Programme Coordinator to bring any issue or problem to the knowledge of the Government and said there are only two options at the moment, which are to reward those working with sincerity and to initiate action against those who are negligent and fail to perform their responsibilities.
He also stressed on the need to properly screen beneficiaries, and said that wage payment should be made to only active job-card holders.
The GRS should properly check and verify job-card holders and conduct door to door verification of beneficiaries to assist those seeking job cards, he added.
Biswajit also said that the awareness programme was organised at a short notice considering that it is important for all stakeholders to properly understand their roles and responsibility in the successful implementation of a scheme.
He informed that similar awareness programmes for different stakeholders will be held from time to time.
The function was also attended by Additional Chief Secretary MH Khan, DC, Imphal East Dr Rangitabali Waikhom and Rural Development and Panchayti Raj Director H Balkrisna, eminent economist Prof N Muhindro among others.
A technical session was also conducted in the afternoon as part of the programme.