Various positions in McAfee India (Bangalore)
- Part 3 -
- Date: not Specified -

Hi,
We have opening for various positions in McAfee India (Bangalore). If anyone wants to apply, please mail me your resume at my email account anil(dot)sougrakpam(atTheRate)gmail(dot)com

Thanks and Regards,

Anil Sougrakpam
Intrushield QA Testing Engineer,
Mcafee India Centre.

* We need the following HEROES for McAfee India Center

18 TL_Reconnex_8 Reconnex- Pune

About the Role
Senior Software Engineer/Technical Lead is the person who will be working on Java Middleware and web based GUI development for McAfee DLP gateway security products. The person will be member of core team working on middleware and GUI for DLP products.

Primary Responsibilities

1. Translate high level product requirements into Object Oriented design.
2. Produce and review design specifications.
3. Implement design (coding) with unit testing.
4. Understand the standards and frameworks and adhere to same.
5. Maintain and enhance legacy code/sub-systems.
6. Understand the product, analyze defects and propose solutions. Effectively handle bug scrubs.

Experience & Qualifications:

1. 5-8 years solid experience in professional software development, preferably enterprise-level products in Java and related technologies.
2. Good knowledge and hands-on experience of building multi-tier distributed applications for international consumer.
3. Familiar with open source frameworks like Struts and Hibernate.
4. Strong Computer Science Fundamentals.
5. Proficient in programming concepts using core Java.
6. Good knowledge and hands-on experience of Struts and Hibernate framework.
7. Familiarity with web technologies like w3c standards, XML, JavaScript, AJAX, I18N etc.
8. Working knowledge of SQL, MySQL and other RDBMS.
9. Working knowledge of tools like ANT, Eclipse etc.
10. Familiarity with JMS, JBoss, Tomcat and other middleware technologies.
11. Familiarity with Linux OS, scripts and commands.
12. Familiarity with networking protocols (TCP/IP).

Qualification
Engineering Graduate/post-graduate/MCA in Computer Science or IT from a reputed institute/University

19 Sr_Qa_Engg_7 SaaS BU

About the Role

The Performance engineer should be a highly motivated and technical individual who participates in characterizing, analyzing, tuning and optimizing the performance of McAfee SaaS products, a large complex .NET & C++ applications, running across multiple Network Operating Centres on multiple platforms and on MS-SQL Server Database. The candidate must have strong technical knowledge and understanding of Loadrunner, QTP and database management systems, a strong interest in load characterization of applications, the ability to code test drivers and scripts, an insatiable appetite for chasing down challenging technical problems, good debugging capabilities, a strong interest in working with server technologies, and strong verbal and written communication skills.

Primary Responsibilities

1. Excellent problem solving skills.
2. Ability to review technical documentation during inspections.
3. Write test scripts according to test plans during performance tests.
4. Build tools to create test data in automated performance tests, using tools such as Loadrunner .
5. Set up and manage performance test environments, including installing and configuring.
6. Run test scripts during performance test execution.
7. Run scripts to collect metrics and other evaluation data for analysis.
8. Troubleshoot performance related issues during performance tests.
9. Produce reports giving details of issues found, resolutions and recommended actions,
10. Key measurable: % Utilization, Successful completion of performance tests or tuning – on-time, meeting acceptance criteria.
11. In depth knowledge of critical QA processes and their application. Works with junior members of the team, in training them on these processes.
12. In depth knowledge of relevant technologies / domain.
13. Analyze defects and propose solutions. Effectively handle bug scrubs. Will have high quality defect standards.

Experience & Qualifications:

1. Coding Proficiency in the following: VB-Script, Python / Perl , C#.
2. Proficiency in Loadrunner & QTP.
3. Experience working with MS-SQL databases, including using performance analysis tools.
4. Exposure to Compatibility Testing is Mandatory.
5. Exposure to Quality Centre is Mandatory.v 6. Exposure to Web Services testing is preferred.
7. Experience in evaluating / working with SaaS based Applications is preferred.

Qualification
1. Min of 4-6 yrs Software QA/Testing Experience.
2. Bachelors or a Masters degree in any engineering discipline

20 Icam_Rep_6 Sales Operations

About the Role
ICAM representative is assigned to Partner/Distributors to accelerate the Renewals and New Business. He/She would be responsible for Partner support in every aspect.

Primary Responsibilities

1. The candidate will be responsible for developing Quotes and support for Partners and Distributors.
2. Utilizing Global best practices.
3. Responsible for Partner Follow up and support.
4. Collaborate with channel & sales teams for acquisition new biz and Renewals.

Experience & Qualifications

1. Graduate with 1-3 years of work experience in the ITES industry with the experience being in an Outbound Process.
2. Prior work experience in a similar role as a customer service executive for APAC / US / UK regions is essential.
3. Ability to work effectively with a wide range of constituencies in a diverse community.
4. Must have the ability to communicate effectively and engage the customers interest and attention for long durations .
5. Knowledge in sales back end process is required.
6. Proficient in Microsoft Office Products, such as Word, Excel and Power Point.
7. Must have had account qualification & account management experience.
8. Willing to work in varied shifts.

Competencies / Skill sets required for the role

1. Excellent Written English Skills.
2. Excellent Communication & Presentation Skills.
3. A Graduate in any stream.
4. High energy levels.

21 T3_Supp_7 Solidcore

About the Role
Provide technical support to customers on specific products, this will be both over the telephone and will also involve some travel.Work closely with Development and QA to ensure customer product issues are resolved.

Primary Responsibilities

1. Provide technical support to customers on specific products, this will be both over the telephone and will also involve some travel.
2. Work closely with Development and QA to ensure customer product issues are resolved.
3. Participate in all team activities including projects, training and meetings.
4. Provide effective and timely communication to support teams.
5. Train the various support teams on new product versions (*as an when required).
6. Document issues and enhancements in the call tracking system.
7. Track progress of all assigned product teams.
8. Maintain a current level of knowledge on your given products.
9. Be available and accessible to fellow co-workers.
10. Maintain a friendly, open, approachable, positive attitude.

Experience & Qualifications

1. Excellent Understanding of Windows or Unix(AIX/Linux/Solaris/HP-UX) operating systems.
2. Expertise in one of the programming languages(C/JAVA).
3. Working knowledge of web servers desirable.
4. Exposure to testing tools desirable.
5. Windows Networking.
6. Base level crash dump analysis and attach debugger to a live system to troubleshoot hangs (deadlocks, race conditions)and performance related issues..
7. Ability to use Network sniffers and trace analysis beneficial.
8. Must be a self-starter with exceptional problem solving skills.

Competencies / Skill sets required for the role

1. Minimum total experience of 6-7 years.
2. 4-5 yrs spent in technical support role or Hands on problem solving in relevant areas in a real-time environment.
3. Has preferably dealt with external/ internal customers in a distributed Geo environment.
4. Has dealt with peers in executing and transferring responsibilities as and when required in day to day activities.
5. Security+ CCNA, and CISSP an advantage.
6. Prior Experience of sustenance is an added advantage.

22 Sr_Dev_Engg_7 Supportability

About the Role

He will be part of Supportability development team. He will be responsible for development of supportability team products like MVT, WebMER, MER Analyzer, eReports or new products as per business needs. He will be mainly involved in development using (but not limited to) C++ and .NET Technologies. He should be flexible enough to learn new technologies (or other technologies that he might not have learned in the past) and help developing the products using these technologies. Preference to any particular technology ‘only’ is not desirable.

Primary Responsibilities

1. Develop the code as per technical specifications.
2. Translate algorithms and technical specifications into code that can be executed on a computer system.
3. Achieve proficiency in the technology and tools used and the development environment including compiler and debugger.
4. Be proficient with the language syntax for writing programs.
5. Understand what is being done and help identify potential issues and opportunities for improvement at every turn.
6. Develop a passion for quality software development.
7. Demonstrate the knowledge of object oriented methodologies.
8. Develop problem solving ability, be creative and have excellent verbal communication.
9. Follow the processes defined.
10. Be a team member and develop the ability to interact with other team members.
11. Provide proper project/task status update to the dev lead.
12. Stick to the project schedule.

Experience & Qualifications:

1. Bachelor's degree in Computer Science or IT or Electronics.
2. 4 to 6 years of experience as a developer on Windows platform.
3. Average experience with ex employers should not be less than 2.5 years.
4. Must have completed Engineering degree in 4 years.
5. Must have secured First Class in Final Year of Engineering.
6. Flexible to work on any technology as per project demands.

Qualification
Required: Strong development skills in C++, Win 32, OOPS, COM, Active-X, ATL, and WTL.
Desirable: MS SQL, ASP .NET, ASP

23 Sr_QA_Engg_7 Supportability

About the Role
Senior QA engineer mainly owning test automation of all the supportability products along with product testing responsibilities.

Primary Responsibilities

1. Client-Server application, web application and console based application Test Automation & Product Testing (Mainly windows based).
2. Create QA strategy document on product blackbox testing, product test automation.
3. Use test coverage tool and analyze the coverage report.
4. Provide QA progress reports.
5. XML file creation and VB scripting.
6. Interface within the team and management.
7. Address customer (McAfee Product teams, TechSupport, External customers) issues and questions, as needed.

Experience & Qualifications:

1. Atleast 5 to 8 years of experience in QA testing including atleast 3 years of solid experience in test automation/framework development mainly on windows platform.
2. B.E./BTech/MCA and above from a reputed engineering institute equivalent to NITs and above.
3. Should have worked with reputed MNC’s (desirably Cisco, Microsoft, VMware.

Qualification

1. Atleast 5 years expertise on Client-Server application, web application and console based application testing.
2. Atleast 3 years solid experience in Client-Server application, web application and console
3. based application test automation, automation tools & automation framework development.
4. Expertise in writing/understanding VB scipt, XML, Python/Perl.
5. Should be able to understand C++ programs & write atleast small programs/stubs.
6. Work experience in SDLC and good knowledge of QA testing process.
7. Ability to design and implement QA test plans and test cases.
8. Ability to setup test lab or test environment.
9. Experience in SQL database, network configuration, imaging software, VPC/VMware.
10. Excellent written & communication skills.
11. Good attitude and a team player. Nice to have skills:
1. Good Negotiation skills.
2. Experience in Performance testing / Security testing.
3. Should be able to handle project independently.
4. Should have used VC++ supported Test coverage tools.
5. C++ based product White box Testing & automation.

24 QA_Prog_Lead_8 Supportability

About the Role
QA Project Lead – Testing & leading Supportability QA projects.
He/She should be able to work independently in the setting up and implementation of white box testing strategy for the team.

Primary Responsibilities

1. Testing Client-Server application, web application and console based application (Both Windows & UNIX based).
2. Lead multiple QA projects.
3. Use test coverage tool and analyze the coverage report.
4. QA planning, tracking & metrics reporting.
5. Interface within the team and management.
6. Address customer (McAfee Product teams, TechSupport, External customers) issues and questions, as needed.

Experience & Qualifications:

1. At least 7-10 years of experience in QA testing including at least 2 years of experience in leading/managing multiple projects & a team.
2. B.E./BTech/MCA and above from a reputed engineering institute equivalent to NITs and above. Preferable from a reputed product based MNC.

Qualification
Technical Skills:

1. Expertise in Client-Server application, web application and console based application testing.
2. Able to take responsibility for and deliver on day to day test script assignments and work allocation.
3. Ability to lead inspections on test documentation as well as other project documentation.
4. Good understanding of QA metrics.
5. Basic understanding of project planning and tracking.
6. Effective project status reporting.
7. Able to analyze defects and propose solutions.
8. Effectively handle bug scrubs. Prioritize bugs and make product quality assessment based on bug scrubs.
9. Able to assess ship-worthiness of the product.
10. Train junior members of the team to write appropriate test plans and other QA processes.
11. Experience in writing/understanding VB script & XML.
12. Ability to setup test lab or test environment.
13. Experience in network configuration, imaging software, VPC/VMware.
14. Good understanding of performance testing.
15. Should have used VC++ supported Test coverage tools.

Other skills:

1. Able to give valid and timely feedback on team performance to the Manager.
2. Should be able to handle project independently.
3. Expresses expectations and speaks to group members regularly. Shares useful and relevant information regularly.
4. Able to takes specific actions with the intent of enabling the team to function optimally.
5. Good interpersonal understanding: Understands both emotion (by reading body language, facial expression, and/or tone of voice) and what the other person says about an issue.
6. Take responsibility for own and team goals. Gives adequate directions, makes needs and requirements clear to achieve performance expectations.
7. Genuinely values others’ inputs and expertise. Display’s willingness to learn from others, including subordinates and peers. 8. Able to lead by example.
9. Able to motivate the team.
10. Excellent communication skills
. 11. Should be able to work with teams outside the center for necessary dependencies and integration.

Nice To Have:
1. Experience in Security testing, Test automation development & SQL database.

24 QA_Prog_Lead_8 Supportability

About the Role
QA Project Lead – Testing & leading Supportability QA projects.
He/She should be able to work independently in the setting up and implementation of white box testing strategy for the team.

Primary Responsibilities

1. Testing Client-Server application, web application and console based application (Both Windows & UNIX based).
2. Lead multiple QA projects.
3. Use test coverage tool and analyze the coverage report.
4. QA planning, tracking & metrics reporting.
5. Interface within the team and management.
6. Address customer (McAfee Product teams, TechSupport, External customers) issues and questions, as needed.

Experience & Qualifications:

1. At least 7-10 years of experience in QA testing including at least 2 years of experience in leading/managing multiple projects & a team.
2. B.E./BTech/MCA and above from a reputed engineering institute equivalent to NITs and above. Preferable from a reputed product based MNC.

Qualification
Technical Skills:

1. Expertise in Client-Server application, web application and console based application testing.
2. Able to take responsibility for and deliver on day to day test script assignments and work allocation.
3. Ability to lead inspections on test documentation as well as other project documentation.
4. Good understanding of QA metrics.
5. Basic understanding of project planning and tracking.
6. Effective project status reporting.
7. Able to analyze defects and propose solutions.
8. Effectively handle bug scrubs. Prioritize bugs and make product quality assessment based on bug scrubs.
9. Able to assess ship-worthiness of the product.
10. Train junior members of the team to write appropriate test plans and other QA processes.
11. Experience in writing/understanding VB script & XML.
12. Ability to setup test lab or test environment.
13. Experience in network configuration, imaging software, VPC/VMware.
14. Good understanding of performance testing.
15. Should have used VC++ supported Test coverage tools.

Other skills:

1. Able to give valid and timely feedback on team performance to the Manager.
2. Should be able to handle project independently.
3. Expresses expectations and speaks to group members regularly. Shares useful and relevant information regularly.
4. Able to takes specific actions with the intent of enabling the team to function optimally.
5. Good interpersonal understanding: Understands both emotion (by reading body language, facial expression, and/or tone of voice) and what the other person says about an issue.
6. Take responsibility for own and team goals. Gives adequate directions, makes needs and requirements clear to achieve performance expectations.
7. Genuinely values others’ inputs and expertise. Display’s willingness to learn from others, including subordinates and peers. 8. Able to lead by example.
9. Able to motivate the team.
10. Excellent communication skills
. 11. Should be able to work with teams outside the center for necessary dependencies and integration.

Nice To Have:
1. Experience in Security testing, Test automation development & SQL database.

26 T1_Supp_5 Tech Support

About the Role

Act as point-of-contact for Gold customers of McAfee Inc. Handle escalated cases from Tier-1 engineers Guide, mentor and coach Tier-1 engineers. Provide technical leadership & guidance to Tier-1 engineers Handle Pre and Post-sales escalations raised by McAfee sales teams. Develop the proficiency in one or two McAfee products. Handle multiple cases at the same time with varying degrees of severity. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis Leverage team members’ expertise to deliver resolutions to customers in a timely manner .

Primary Responsibilities

1. Support --Helping people use applications by answering their questions and giving Information that facilitates correct operation of McAfee software over the phone or email.
2. Troubleshooting --Diagnosing malfunctions in the operation of software.
3. Repair --Correcting application software malfunctions .
4. Strong knowledge in OS (Windows and Unix/Linux/Solaris/AIX/HP-UX) .
5. Knowledge of computer security procedures and protocol .

Experience working with either two or more of these

1. Windows Server OS Administration.
2. Experience in troubleshooting with Remote PC.

Experience & Qualifications

1. Strong customer-focus and problem-solving attitude.
2. Ability to communicate technical information to non-technical personnel.
3. Keen sense of ownership of technical issues of McAfee’s enterprise customers.
4. Ability to generate progress reports on cases owned .
5. Be a team player with ability to stretch (time-wise) when required.
6. Willing to work in high-pressure environment .
7. Skills in planning, organizing, and adapting within a multi-tasking environment.
8. Ability to participate in technical forums and provide inputs .
9. Have the aptitude and patience to update cases with well-written activity reports on a regular- basis and maintain case documentation .
10. Generate whitepapers / technical documents towards knowledge management.
11. Liaise with higher levels of technical support for escalations & troubleshooting customer issues.
12. Performs miscellaneous job-related duties as assigned .
13. Ability to work during non-office hours or weekends when required.
14. Knowledge of current technological developments/trends in area of expertise.
15. Neutral accent, articulation & proficiency over spoken & written English .

Competencies / Skill sets required for the role

1. Required: Bachelors Degree in Computer Science.
2. 4-6 years experience in a Technical Support role, preferably applications support .
3. Managing Customers from regions such as NA, UK or APAC .
4. Exposed to working in shifts .
5. Handled external clients on phone queues.
6. Current job includes exposure to CRM tools.
7. Exposure to severity based models would be preferable.
8. Exposure to Enterprise/Corporate customers preferable