5th Annual Conference on Services Management, 2011 at Kohinoor Business School
- Last Date to Submit Abstract :: December 1, 2010 -
Kohinoor Business School
Postal Address: Kohinoor Global Campus,
Old Pune-Mumbai Highway, Near Dukes Resort,
Khandala - 410301, Pune District, Maharashtra
Good Services Management is one of the essential components of a nations’ economy. It serves to dynamically activate the economy when recovery trends become available. Maturity of the nation, business-wise, is necessary for the success of services Industry. A nations’ sound business functioning is dependent on the attitude it possesses and displays. The key factor in the right display of attitude of a nation is noticed in the manner in which its’ services are provided.
The right management of services is a prerequisite, since services are often projected as the “face of the nation”. Are services in our nation managed right? Does it provide the necessary infusion of right attitude? Does it serve to uplift the “face of the nation”? Is it feasible to change the face of the nation by way of remodeling its services? We look forward to your research papers / case studies/ review articles/ dissertations examining and resolving issues on how services sector can be the trendsetter for businesses in India. For more thoughts, please refer 'Suggested Topics' section.
Link: http://research.kohinoor.ac.in/index.html
Deadline to Submit Abstract : December 1, 2010
Notification of Accepted Papers: December 10, 2010
Deadline to Submit Full Paper & Reg. Fee: January 5th, 2011
Conference Date : February 5, 2011
Suggested Topics
Service Organizations
Partnering with Indian Service Companies
Services Management for Greening Endeavors
Globally Comparable Service Standards
Frontline Employee: The Face of Public Services
Leadership in Public Services
Outsourcing for Public Services
HRM & OB
Servitude: Services Employee Attitude
Services Employee Behavior Patterns
Training Methods for Services Employees
Emotional Intelligence for Services
Culture Sensitivity , Behavior Sensitivity
Service Orientations in Corporate Culture
and many more ......
Download the full details here (PDF - 241 KB)
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This was webcasted on October 01, 2010 .
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