TODAY -

The Consumers’ Rights
- Imphal Times Editorial :: February 26 2019 -



More often than not, the immediate necessity for the preservation of the self and family (read: staying alive) in these uncertain times have relegated a very vital issue which should have been of much concern for the people of this state to a mere inconvenience.

Perhaps, the rising sense of desperation or the expectation of worsening social conditions has made the public alter its sense of priorities.

The issue, the rights and interests of the consumers of the state and measures to protect them. The Consumer Protection Act, 1986 was enacted to provide a simpler and quicker access to redress of consumer grievances.

However, in India, it has been found from a number of independent analyses carried out over the years that the agencies at the district level are working more efficiently than those at the national and state level.

Therefore, there is still need of agencies functioning at state and national level to dispose of the pending cases as early as possible by creating supplementary benches as per the provisions of Consumer Protection Act, 1986.

Consumers are very often at the receiving end of the poor, inefficient and negligent services and substandard goods on offer.

Modern technological growth and complexities of the sellers’ techniques, existence of a vast army of middlemen and unethical and untruthful advertisements as well as hoarding and creation of artificial scarcity during difficult and troubled times in the society have aggravated the situation of consumer exploitation.

And yet, these blatant exploitations can be brought down or at least curtailed only with proper awareness and involvement of the consumers about their rights.

Under the Consumer Protection Act, 1986, Redressal Forums have been established at three different levels namely District Forum, State Commission and National Commission or National Consumer Disputes Redressal Commission.

A complaint can be filed with the district forum by a consumer, any recognized consumer association, a group of consumers or The Central /State Government as the case may be, either in its Individual capacity or as a representative of interests of consumers in General.

Moreover, any person aggrieved by an order made by the District Forum may appeal against such order to the State Commission within a period of 30 days from the date of the order.

The State Commission may entertain an appeal after 30 days if it is satisfied that there was sufficient cause for not filing it within that period. The same process can be repeated with the national commission if the consumer is still not satisfied with the rulings of the state commission.

It must be said that there already exist a strong setup designed to protect the interests and rights of the consumers of the state, at least in principle.

The state forum situated at the Food & Civil Supplies complex at Sangaiprou have started functioning after being suspended for a few years, and the public should avail of the legal and other assistance which can be had from this centre if there is any instance where the sellers of goods or providers of services are felt to have used unfair means or cheated the consumers.

It is we the consumers whose proactive ways can send a clear message saying that no one can shortchange us.



* Comments posted by users in this discussion thread and other parts of this site are opinions of the individuals posting them (whose user ID is displayed alongside) and not the views of e-pao.net. We strongly recommend that users exercise responsibility, sensitivity and caution over language while writing your opinions which will be seen and read by other users. Please read a complete Guideline on using comments on this website.




LATEST IN E-PAO.NET
  • Yaoshang Pichakari #1: Gallery
  • Abdur Rahaman : Gopal Sharma Award
  • Yaoshang :: Photos related with Yaoshang
  • Journey into Nature of Human Culture #2
  • ..must to eliminate racial discrimination
  • Maharaj & election candidates
  • Poor representation of women from NE
  • Ravi-NSCN/GPRN talks in Dimapur
  • BJP kick-starts campaign for Outer LS
  • BJP national leader arrives in Manipur
  • Yaoshang Mei Loukhatpa #1: Gallery
  • Miles Of Promises To Keep
  • Time to bend curve sharply to #endTB
  • Postdoctoral position at APU / IISc
  • Closing of NSS Camp at ADBU
  • Female polo players riding up a storm
  • NPP, NPF not to contest in 1 of 2 LS seats
  • Rahul's attack at BJP over jailed Journalist
  • Mizo People(Manipur) visits Jampui Hill
  • Yaoshang Mei Thaba : Gallery
  • Thokchom Sanatombi : Sangeetratna
  • Journey of 'Right To Information (RTI)'
  • Career options in Commerce stream #3
  • Holi skin and hair care tips
  • BJP's first list has 16 candidates from NE
  • 5 ex-MLAs quit Cong in Manipur, join NEIDP
  • KITCO bags contract for Imphal airport
  • What's next for the Rohingya? : Discussion
  • Manipur dancer explore human cost of war
  • Jailed journalist having severe health issue
  • Torch Rally Journalists Sports: Gallery
  • AEgi puNsi :: Seireng
  • UN letter to Govt on Kishorechand case
  • Babloo Loitongbam at UNHR Geneva
  • Yaoshang (Holi) : Festival of colours
  • Inner Line Permit (ILP) Demand :: Timeline
  • Prevention of kidney disease
  • NPF on PDA electoral campaign
  • Sports Meet at Delhi University
  • Festival of colour is upon all
  • Changing Trend of politics
  • View of Ukhrul Town #2 : Gallery
  • Renu Takhel: UN Human Rights, Geneva
  • Chiyamba, Amengba :: eMing
  • Hunting in the Himalayas :: Book Review
  • Justification: against Meeteis ST demand
  • The Killing Fields 2013-18 : News Timeline
  • Executive Committee 2019 of BMSA
  • Google Workshop on Journalism
  • High level of air pollution
  • Way to go as but hopes stir
  • CCpur Dance @Keibul Lamjao : Gallery
  • The East Wind from Yunnan
  • Journey into Nature of Human Culture #1
  • Yaoshang Thabal :: Poem
  • North East NSS Festival begins
  • Talking... ending social media introversion
  • Opposing stand on ST demand
  • Kounu Lairembi Haraoba #1 : Gallery
  • Nipalsuba Mapok : Shumang Leela
  • Women's Bill : A passage to nowhere?
  • Challenges in elderly for medical tests
  • All's fair in love in war: Nitza :: Review
  • Why I write ?
  • Looking back to 2012, 2014 elections
  • Mukna Kangjei #2 : Gallery
  • Mova Cave of Hungpung in Ukhrul
  • Catapults, Molotov Cocktails & Music!
  • Appeal for Meitei's demand for ST
  • Google News Training for Journalists
  • Of Crimes Against Humanity :: Poem
  • Bedtime beauty hacks to look young
  • Mary Kom to skip Asian championship
  • Thabal chongbagi SenKhaiba : Gallery
  • Zeliangrong women: Role in society #2
  • Eyek Tamba :: Learn Manipuri script
  • Cry of a Dying River - 69 :: Poem
  • Nationality & Gorkha statehood movement
  • Free Children Heart Surgery Camp
  • Workshop on Python Programing at MU
  • Lining up for BJP, Cong
  • Indian Politics after Pulwama Terror Attack
  • Sory Wahengbam : eRang Actress Profile
  • International River Day @ Nungbrung Village
  • Nongthombam Biren: People's CM
  • Can Jamir Do A Lazarus ?
  • Dr. Shantibala's The Sacred Witch :: Review
  • Rural development process
  • Eyeing 22 out of 25 in North East
  • Interfering the media
  • Myanmar army cracks down on NSCN (K)
  • Phayeng Koubru Haraoba #2: Gallery
  • Komorebi - The Longing :: Poem
  • Little love in twilight of life
  • Election code of conduct anytime
  • Surveying India's unemployment numbers
  • DAMMS' statement on Meitei ST Demand
  • Choosing the right candidate
  • Demand for ILP :: Articles/Photos...
  • The Innampei festival of Chothe #2
  • CC Meet: SU vs NACO : Gallery
  • AEbu tuMduna lEKi gad_ra :: Seireng
  • That Hurts :: Poem
  • Workshop on Statistical Data at MU
  • The International Women's Day
  • Politics : A way of life !
  • Celebrate festival of democracy responsibly
  • The truth unfolded
  • Nipalsuba Mapok #1 : Gallery
  • Maisnam Renuka's Painting : Gallery
  • Parental Alienation: Poem 2 : Poem
  • The cost of a vote
  • Motivation & rewards for development
  • Career options in Commerce stream #2
  • Forest rights more than nine-tenths
  • Setting back final deal by 60 days
  • Traffic woes
  • slams Nagaland CM's statement on ILP
  • Symbolism in the Tribal Art #4
  • Laiphrakpam Ashok Kumar: Akademi Award
  • ST Demand Rally [Mar 3] #2: Gallery
  • Mee Manukhang will not be televised
  • Govt should grant prosecution sanction
  • Zeliangrong women: Role in society #1
  • General Strike mapung fana chathari
  • Rolling out Lok Sabha schedule
  • Saroi Khangba @Imphal : Gallery
  • 'Women Health' Workshop : Gallery
  • Manipuri Muslims Conference : Report
  • Meetei ST demand bu lanna uhanbiganu
  • Caveman & Children of (19)70s : Poem
  • Workshop on "Women Health" at Pune
  • Natural facial at home for glowing skin
  • Inauguration of NSS Camp at ADBU
  • Changing Manipur - which direction ?
  • Nongkhrang Ehanba @Lilong #2 : Gallery
  • Cessation of hostilities to POW
  • Magical power of music
  • Intl Women's Day requires regrouping
  • General Strike Mapung Fahanbiyu
  • Pravish's Case disposed by CJM
  • NSS Camp at Assam Don Bosco
  • Former Cong leader welcomed at Dimapur
  • Never asked India for land quip
  • Issues of women's rights
  • Barak Fest @ Senapati #2 : Gallery
  • Featured Front Page Photo 2019 #1: Gallery
  • Reading Megh-dut in Manipuri #2
  • To be a woman and to be in India
  • Cry of a Dying River - 68 :: Poem
  • Can Meitei/Meetei be a tribe ?
  • Raging debate over ST demand
  • Climate change matters
  • Class X Exam @Johnstone : Gallery
  • ciH Amadi tMgi KeYnaba :: Seireng
  • Yaoshang be observed as 'Sports Week'
  • Hmar Inpui Assembly at Churachandpur
  • Jute bags versus Lenobags
  • ...Work for social justice
  • State of higher education here
  • Creating an education-friendly atmosphere
  • Shopping for Shivaratri #1: Gallery
  • 3rd World Bamboo Workshop #3 : Gallery
  • Reinvigorating the Awl-len festival
  • I am a poet :: Poem
  • Roles of Members of Parliament
  • Don't just age gracefully - Age beautifully
  • SRF/JRF for Mizoram University [Upd]
  • ST status campaign : An overview
  • May be this time it may happen
  • ST Demand Rally [Mar 3] #1: Gallery
  • Sanaroishingee Nunit : Gallery
  • Rejoinder to TNL's Diatribe on the Kukis
  • Schemes of Panchayati Raj #2
  • Career options in Commerce stream
  • 3 Resolutions from ST Demand Rally
  • NPF on Nagaland Budget Session [Feb 25]
  • LS elections :: Key : Choice of candidates
  • Price of development
  • Phayeng Koubru Haraoba #1: Gallery
  • Nagaland Dance @Sangai Fest : Gallery
  • Bad Boy Eats the Yellow Snow
  • Name :: Poem
  • Alcohol prohibition
  • Treading murky waters
  • PM Kisan: Reducing risk..increasing return
  • Rallying around ST demand for Meiteis
  • Myanmar Army takes control of NSCN (K)
  • Henjunaha #3 :: Funga Wari
  • Reading Megh-dut in Manipuri #1
  • Purnima Ngangom's Painting : Gallery
  • Impact of Anglo Manipur War 1891 #2
  • Naga Peace Process :: News Timeline
  • Lived across LoC
  • Most Beautiful Woman in World : Poem
  • CAB no more issue
  • Traditional Raas Dance #2: Gallery
  • Cultural @Republic Day #2 : Gallery
  • RS adjourned without CAB: What now? #3
  • Retrospection on Sport person's Day
  • Marriage ceremony : Zeliangrong & Tai #3
  • Thadou Inpi & TSA not under KIM & KSO
  • Bioscope show
  • The haunt continues
  • Positive change in behaviour of cops
  • Maharaj Kumar Priyabarta Singh : Profile
  • March Calendar for Year 2019 :: Tools
  • CV Raman & National Science Day
  • Cry of a Dying River - 67 :: Poem
  • Tour of laboratory by a blood sample
  • MU celebrate National Science Day
  • Science Day at DM Community College
  • Displeasure over attitude of PDA :: NPF
  • The making of a united India
  • Morning air raid at JeM camp
  • Lui-ngai-ni @Senapati #3: Gallery
  • Yubi Lakpi #1 : Gallery
  • Holi Pala @Sangai Festival : Gallery
  • Indie films: Loktak Lairembee & Soni #2
  • Singcha Wuya Won @Kamjong #2 : Gallery
  • Konthoujam Maikel's Painting : Gallery
  • Pui Jianna Thangamliu :: eRang
  • March Past: Republic Day: Gallery
  • Lui-ngai-ni @Senapati #2: Gallery
  • Police check @Jirimukh, Jiri : Gallery
  • Dzukou Valley, Senapati : Gallery
  • Thamoise Foidattuna :: e-pao Radio
  • Onetwo Okram : Singer- Profile :: eRang
  • Imoinu Erat Thouni #3 : Gallery
  • Manipuri Calendar for 2019 : Download
  • List of Restricted Holidays for 2019
  • List of Public Holidays for 2019
  • List of General Holidays for 2019
  • SPONSORED ADS